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  • Login and Passwords
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Sign in to Grasshopper

After creating a new account, you can sign in to your account in various ways based on the available sign-in options.

Before you begin: To properly use the apps, an admin must give you access to at least one extension.
Note: The same login cannot be used on multiple devices; everyone using the mobile app must be added as a new user with their own login credentials.
Choose the platform you'd like to sign into below.
Attention: Grasshopper does not allow login from behind a VPN or anonymizer. If trying to sign in, please disconnect from your VPN and try again.

Admin portal

  1. Go to admin portal.
  2. Enter your Username/Email and Password.
  3. Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.

Desktop app

  1. Open the desktop app.
  2. Enter your Username/Email and Password.
  3. Select Log in.
  4. Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.

Mobile app

  1. Open the mobile app.
  2. Enter your Username/Email and Password.
  3. Select Log in.
  4. Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.

Sign in to the Mobile app for the first time

  1. Open the mobile app.
  2. Enter your Username/Email and Password.
  3. Select Log in.
  4. Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.
  5. Enter your mobile number to register your cell phone as a trusted device for making outgoing calls.
  6. Select the arrow in the right corner and then select Yes to confirm your mobile number is correct.
  7. When prompted to allow app notifications, we recommend you enable them for the optimal experience. Push notifications allow the app to notify you of texts, voicemails, and missed calls.
  8. Optional: Add business contacts from your mobile device to the app by selecting Add Business Contacts, choose which contacts to add, and then select Add Contacts.
  9. Choose an extension to use for outbound calls.
Related Articles:
  • Reset your password
  • Find your username

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