Run a Report

View call data by running usage, detail, or activity reports.

Before you begin: You must have admin permissions.

Important: There are limitations of running reports:

Past reports are available only in 90-day increments.
Data older than 2 years is no longer available and cannot be retrieved.

Due to CPNI compliance, Grasshopper support cannot run reports on your behalf and distribute them to you. All report information can be obtained by signing into your account and running the reports. Learn more about CPNI compliance.

Sign in at https://nuui.us.grasshopper.com.
Select Reports.

Select Run Now next to one of the following reports:

Report	Description
Usage Report	View the number of inbound and outbound minutes used and the average call length.
Detail Report	View information about all calls during a given period, including date/time, VPS number, duration, caller ID, connecting number, extensions, direction, and type. Learn more about the detail report.
Activity Report	View an overview on selected items, including voicemails, hangups, faxes, and calls.

Choose your report customizations and then select Save & Run.
It may take a couple of minutes for the report to be generated. From My Reports, you will see the pending report.
When the Status changes to Complete, download the file by selecting the CSV file from Download.

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