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Place a call on hold

Learn how to place a call on hold.

Mobile app

  1. While on an active call, press # twice.
  2. Press 1 to resume the call.

Desktop app

  1. While on an active call, select Hold icon.
  2. Select Hold icon again to resume the call.
Related Articles:
  • Make outbound calls
  • Transfer a call to another extension
  • Send calls directly to voicemail
  • Start a conference call

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