VOIP is short for “voice over Internet protocol” - a fancy term for using your standard internet connection to place and receive phone calls using the internet. To get more technical, VOIP turns audio signals into digital signals, then transmits them over the internet.
Although Grasshopper is managed entirely online, you cannot use Grasshopper to make calls online the way you would make a call using VOIP. You can use Grasshopper with your Skype account or Google Voice account but that’s not the same thing.
Grasshopper is managed completely online and in the cloud. Meaning, you can set up and manage your account through our online portal. If you don’t have access to the internet, you can still access your account via phone. Unlike VOIP, there is no hardware to purchase or software to install when using Grasshopper - it works on top of your current phone provider and only services your incoming calls. Think of Grasshopper as an add-on to your current phone service.
There is also a bit of a difference in quality depending on the type of VOIP you’re using. In general, the quality of VOIP phone calls is dependent on the quality of the software, equipment and your internet connection. Since Grasshopper uses the traditional phone network, great quality is never an issue.