Sign in to Grasshopper
After creating a new account, you can sign in to your account in various ways based on the available sign-in options.
Before you begin: To properly use the apps, an admin must
give you access to at least one extension.
Note: The same login cannot be used on multiple devices; everyone using the mobile app must be added as a new user with their own login credentials.
Choose the platform you'd like to sign into below.
Attention: Grasshopper does not allow login from behind a VPN or anonymizer. If trying to sign in, please disconnect from your VPN and try again.
Admin portal
- Go to admin portal.
- Enter your Username/Email and Password.
- Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.
Desktop app
- Open the desktop app.
- Enter your Username/Email and Password.
- Select Log in.
- Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.
Mobile app
- Open the mobile app.
- Enter your Username/Email and Password.
- Select Log in.
- Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.
Sign in to the Mobile app for the first time
- Open the mobile app.
- Enter your Username/Email and Password.
- Select Log in.
- Enter the six-digit confirmation code sent to the email you use to sign in, and then select Verify.
- Enter your mobile number to register your cell phone as a trusted device for making outgoing calls.
- Select the arrow in the right corner and then select Yes to confirm your mobile number is correct.
- When prompted to allow app notifications, we recommend you enable them for the optimal experience. Push notifications allow the app to notify you of texts, voicemails, and missed calls.
- Optional: Add business contacts from your mobile device to the app by selecting Add Business Contacts, choose which contacts to add, and then select Add Contacts.
- Choose an extension to use for outbound calls.