HELP FILE

How do I sign in to Grasshopper?

    After creating a new account there are various ways you can sign in to your account based on the sign in options available.

    Note: The same login cannot be used on multiple devices; each individual wishing to use the mobile app must be added as a new user with their own username/password.
    Sign in options How-to
    Sign in online
    1. Go to https://portal.us.grasshopper.com.
    2. Enter your username or email address and password. Please note that Grasshopper passwords are case sensitive.
    3. Select Let's go.
    Sign in to the mobile app
    1. Open the Grasshopper app for iOS or Android on your phone.
    2. Enter your username or email address and password. Please note that Grasshopper passwords are case sensitive.
    3. Select Sign in.
    Sign in to the mobile app for the first time
    1. Download the Grasshopper app iOS or Android on your phone.
    2. Enter your username or email address and password. Please note that Grasshopper passwords are case sensitive.
    3. Enter your mobile number to register your cell phone as a trusted device for making outgoing calls.
    4. Select the arrow in the upper right corner and then select Yes to confirm your mobile number is correct.
    5. When prompted with allowing app notifications we recommend you enable them for the optimal experience. Push notifications allow Grasshopper to notify you of texts, voicemails, and missed calls.
    6. Optional: Add business contacts from your mobile device to the app by selecting Add Business Contacts, choose which contacts to add, and then select Add Contacts.
    7. Choose an extension to use for outbound calls. This will only show in the call log.

    Related

    How do I find my username?