HELP FILE
The same login cannot be used on multiple devices; each individual wishing to use the Grasshopper mobile app must be added as a new user with their own username/password.
Sign in online:
- Go to https://portal.us.grasshopper.com/login.aspx.
- Enter your username (or email address) and password. Please note that Grasshopper passwords are case sensitive.
- Click Let's go.
Sign in to the mobile app:
- Open the Grasshopper app for iOS or Android on your phone.
- Enter your username (or email address) and password. Please note that Grasshopper passwords are case sensitive.
- Tap Sign In.
Sign in to the mobile app for the first time:
- Download the Grasshopper app iOS or Android on your phone.
- Enter your username (or email address) and password. Please note that Grasshopper passwords are case sensitive.
- Enter your mobile number. This is to register your cell phone as a trusted device for making outgoing Grasshopper calls.
- Tap the arrow in the upper right corner, then tap Yes to confirm your mobile number is correct.
- When prompted with allowing app notifications we recommend you enable them for the optimal experience. Push notifications allow Grasshopper to notify you of texts, voicemails, and missed calls.
- Optional: Add your business contacts that are on your mobile device to Grasshopper.
- Tap Add Business Contacts.
- Select which contacts to add.
- Tap Add Contacts.
- Choose an extension to use for outbound calls. This will only show in the call log.
Result: The Grasshopper mobile app is now set up on your mobile device.
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