Reset your password at any time by visiting the reset password page and entering your username or email. Before you reset your password, make sure you are signed out of your account. Once you enter your enter your username or email, you will receive an email from help@grasshopper.com with reset instructions. If you do not receive the email, please check your spam/junk folder. We recommend adding "help@grasshopper.com" to your contacts to ensure emails from us are not marked as spam in the future.