In order to shorten the time before the caller is sent to voicemail, simply follow these steps:
- Log into your Grasshopper Account
- Click on Extensions
- Click on Edit, next to the Extension you would like to change
- Click on Edit, to the right of the forwarding number
- Change the number of seconds in the "ring for" box. (We generally recommend about 25 seconds)
- Select, Save and close next to the forwarding number.
- Select, Save and close next to the extension