HELP FILE

How do I reduce on hold time?

    Follow the steps below to shorten the time before a caller is sent to voicemail.

    1. Sign in at https://nuui.us.grasshopper.com/.
    2. Select Extensions and then select Edit next to the desired extension.
    3. Select Edit next to the forwarding number.
    4. Change the amount of seconds from Ring for.... We recommend about 25 seconds.
    5. Select Save & close.