HELP FILE

How do I give the Grasshopper app permission to access my contacts?

    Grasshopper uses your phone's contacts to show you who is calling or texting your number. In order to see this information, you'll need to give the app access to your phone's contacts. If you didn't give the app access to your contacts when you first logged in, you'll need to change the app permissions in your phone's settings.

    Note: If a caller is not in your phone's contacts, the app will just show the caller's number.
    Operating System How-to
    iOS
    1. Go to your device settings and then scroll to tap Grasshopper.
    2. Enable Contacts. Once enabled, the toggle will be green.
    Android
    Note: The following steps may vary depending on the manufacturer or operating system version.
    1. Go to your device settings, select Apps and then scroll to select Grasshopper.
    2. From App Settings > Permissions, enable Contacts. Once enabled, the toggle will be blue.