By default, all new extensions are set up with the same phone number and email address used to sign up for the account. You can edit any extension on your account, including the default "Extension 0".
- Log in to https://nuui.us.grasshopper.com/Extensions.
- Click Edit next to the desired extension.
- To update the extension's name, number, phone PIN, description, or users, click View Details.
- To add and configure the call-forwarding phone numbers used by the extension, click Add a forwarding number.
- To specify where voicemail transcriptions should be emailed, click Edit.
- To customize your greetings and voicemails, click Show other greetings to see all options.