HELP FILE

Our Customer Care team is here for you! Use the options below to find the right resource for your needs.

Search FAQs (Recommended)

Get answers to most questions fast with our robust library of help articles and videos. Use the search bar above to enter your question or explore the categories on our support homepage

Commonly asked questions: 

Contact Us

To help us route you to the most knowledgeable agent, we recommend using the contact options at the bottom of a relevant help article or video. If you would like to be placed in our general support queue, please use the contact options below.

 So we can quickly help you, please provide the following information when contacting us: 

  • Account number (Grasshopper phone number)
  • The account's 4-digit Primary PIN