How do I change the order of forwarding numbers within my extension?
When you have multiple call forwarding numbers for an extension, there may be a time you want to rearrange their priority.
To change the order, follow these steps:
- Sign into your account
- Click the ' Extensions ' menu
- Select Edit next to the name of your extension.
- To the left of each forwarding number, you should see 9 small dots in the shape of a square.
- Click on the dots and you will have the ability to drag and drop your forwarding numbers into the order you choose.