HELP FILE

There are two ways to block a number from calling you - online and in our iPhone and Android apps.

Blocking Numbers Online:

You can block a number online by going to the Messages & Calls section.

From the All Messages and Voicemails tabs , click the More drop down, then select Block number.

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From the Faxes, Deleted, All Calls, Missed Calls tabs , you can simply just click the Block button next to the number you want to block.

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You can see all of your blocked numbers in the Blocked tab.

Blocking Numbers in the Mobile App

To block a number in the mobile app from the recent calls section:

  1. Click the information icon next to the number.
  2. Click More.
  3. Then, click Add to Blocked Numbers.

To block a number in the mobile app from the texts section:

  1. Swipe left on the number you want to block.
  2. Click More.
  3. Then, click Add to Blocked Numbers.

To see all of your blocked numbers, go to Settings > Blocked Numbers.

We also offer a way to prevent anonymous phone numbers from dialing you. Click here to learn more.

Note: The maximum amount of numbers that can be blocked on an account is 1000.