HELP FILE
There are two ways to block a number from calling you - online and in our iPhone and Android apps.
Blocking Numbers Online:
You can block a number online by going to the Messages & Calls section.
From the All Messages and Voicemails tabs , click the More drop down, then select Block number.
From the Faxes, Deleted, All Calls, Missed Calls tabs , you can simply just click the Block button next to the number you want to block.
You can see all of your blocked numbers in the Blocked tab.
Blocking Numbers in the Mobile App
To block a number in the mobile app from the recent calls section:
- Click the information icon next to the number.
- Click More.
- Then, click Add to Blocked Numbers.
To block a number in the mobile app from the texts section:
- Swipe left on the number you want to block.
- Click More.
- Then, click Add to Blocked Numbers.
To see all of your blocked numbers, go to Settings > Blocked Numbers.
We also offer a way to prevent anonymous phone numbers from dialing you. Click here to learn more.
Note: The maximum amount of numbers that can be blocked on an account is 1000.