Can I set up my account to forward calls without any greetings or extensions?

If you do not want your callers to hear a greeting before being transferred to your phone, an admin can adjust the number's settings to connect direclty to an extension.

  1. First, set up your extension's call-forwarding settings. If you do not plan to set up multiple extensions, you can edit the default extension (0). 
  2. Next, log in to Settings at https://nuui.us.grasshopper.com/Settings and select the Numbers tab. 
  3. Using the drop-down menu next to the desired Grasshopper phone number, select the "Transfer to extension" option. 
  4. Using the new drop-down menu that appears, select the extension that you set up in Step #1.