How can I forward calls directly to my cell phone?
If you do not want your callers to hear a greeting before being transferred to your cellphone, you can adjust these settings to have the caller connect directly to your phone.
To forward a caller directly to your phone number, please sign into your account online and follow the steps below:
1. Click on Settings
2. Click on Numbers
3. Open the drop-down menu next to the number and select "Transfer to extension"
4. Select one of your extensions
Once the above steps are completed, you must now input the correct phone number within your extension.
5. Click on Extensions
6. Click on Edit next to the name of your extension (please select the same extension number you chose in step 4)
7. Select Edit for the forwarding number or Add a Forwarding number. Here you can enter the phone number you would like calls forwarded to.
8. Save and Close for the call forwarding section
9. Select Close next to your extension name.