Can I set up my account to forward calls without any greetings or extensions?
If you do not want your callers to hear a greeting before being transferred to your phone, an admin can adjust the number's settings to connect directly to an extension.
- First, set up your extension's call-forwarding settings. If you do not plan to set up multiple extensions, you can edit the default extension (0).
- Next, log in to Settings at https://nuui.us.grasshopper.com/Settings and select the Numbers tab.
- Using the drop-down menu next to the desired Grasshopper phone number, select the "Transfer to extension" option.
- Using the new drop-down menu that appears, select the extension that you set up in Step #1.