Can I transfer my existing numbers to Grasshopper?
Yes! We can arrange to have any of your existing toll free numbers transferred to us easily. Grasshopper will charge a one-time $30 per carrier handling fee (depending on your plan) for number transfers.
- The transfer process for local phone numbers typically takes 7-10 business days.
- The transfer process for toll free phone numbers typically takes 3-5 business days
- This includes the time it takes for your number to be received, processed, released by your current provider, and then routed to your Grasshopper account.
When you transfer your numbers to Grasshopper, you’re only changing service providers and you’ll still retain ownership of your number.
If you already have a Grasshopper account, you can add a new local number. Follow the steps found in this article.
You can also have your local phone company forward your calls on your existing local number to your Grasshopper toll free or local number. Since there may be different types of call forwarding offered by your provider, make sure to specify that they "forward and release" your calls.
Note: If there are multiple carriers involved the charge is $30 per carrier. If you have additional questions about this, please contact support.
For additional information about transferring Wireless numbers, please click HERE.