Yes! We can change the employee extensions from 3 digits to 4 digits for you. Your department extensions would remain unchanged (0-6). For the Employee extensions they would change from 700-799 to 7000- 7999.

Currently this change can only be made by our support team. If this is something you would like us to change for you, please contact our support team and we can assist you. If you are submitting a ticket, please include the following:

  • Grasshopper phone number
  • Master pin number
  • I would like to change employee extensions to 4 digits

If you would like to change the digit the extensions begin with, please refer to the steps in this article.