Can I change my extension's ring time?

You are more than welcome to customize the length of time a call rings to you!

To do so, simply follow the steps below:

*Note: If you signed up before June 2011, please scroll down to access the Legacy interface instructions.

  • Sign into your online account
  • Click on Extensions
  • Select Edit next to the extension you wish to update

  • Select Edit again next to your call forwarding number

  • Look for the 'Ring for..' section
  • Enter the amount of time you'd like incoming calls ring for.
  • Select Save & Close

Legacy interface instructions

  • Sign into your online account
  • Click on Settings
  • Click on the extension you wish to update
  • Select the Call Forwarding tab on the right hand side

  • Click on the drop down menu underneath Details

  • In the text box, enter the amount of seconds you'd like inbound calls to ring for.
  • Once the desired ring time is entered, Select Save.