Since making our announcement last week to discontinue Grasshopper services in the U.K., we have been working with the forward-thinking team at CircleLoop in the U.K. We are pleased to confirm that we have finalised with them, a simple and hassle free way for you to continue using your existing Grasshopper numbers. There is no fee associated with migration of your number. Once you follow the process below, switching to CircleLoop can happen within a matter of days..
CircleLoop offers very competitive pricing and similar features to your existing Grasshopper plan, including desktop & mobile apps, voicemail transcription, call transfer, out-of-hours settings, call menus and conference calling.
If you wish to migrate your number from Grasshopper to CircleLoop, here is the suggested process:
- Head over to circleloop.com/grasshopper and create an account - as a standard, CircleLoop offers a 7-day free trial to all customers.
- When you create an account, CircleLoop will send you an email with clear instructions on how to migrate your number to them. This is a simple process to prevent you from losing your number and you will have no loss of service or downtime.
- Once you have completed CircleLoop’s number migration form, they will take care of everything else! They will migrate your number free of charge but you will need to activate your account with them (by providing a credit card and agreeing to sign-up for their service) before they can fully complete the migration from Grasshopper.
We hope this additional support is helpful!