Yes! Simply turn off the call forwarding for that particular extension. This will cause the caller to go directly to voicemail.
For that voicemail, you can record the greeting with the information you would like your callers to hear. Once they hear the information, our system will allow them to press another extension.
Please note: By default a voicemail greeting will have a “beep” after your recorded greeting. If you would like this greeting to repeat, please contact our support team and we can make this change for you.