When you add a caller to a conference, they receive a call and hear "This is a Grasshopper call from (Extension Number)". To change this message from a number to a name, you will need to record the “Name Greeting” for your Extension.
To record the Name Greeting for your extension, follow these steps:
- Log into your account and click on Extensions
- Select “Edit” next to your extension
- Scroll down to greetings and select “Show other greetings”
4. Select “Change Greeting” next to the Recorded Extension Name greeting.