Yes! We can change the employee extensions from 3 digits to 4 digits for you. Your department extensions would remain unchanged (0-6). For the Employee extensions they would change from 700-799 to 7000- 7999.
Currently this change can only be made by our support team. If this is something you would like us to change for you, please give Grasshopper support a call at 800-279-1455 or email us at firstname.lastname@example.org and we can assist you. When emailing, please include the following:
- Grasshopper phone number
- Master pin number
- I would like to change employee extensions to 4 digits
If you would like to change the digit the extensions begin with, please refer to the steps in this article.