You may not have used a Yellow Pages book in a long while, but we’re obligated to submit your LOA (Letter of Authorization) to our underlying carrier with the outlined guidelines. One of these is which category your number would fall into should it be published in the Yellow Pages. Your transfer orders will be rejected automatically if the request is submitted without a particular matching listing category, so while it seems outdated, in this case it’s important.
If your account type is business, specify a related listing category for your local number. This will not be used to change your existing listing category. It is required even for fax, non-published and/or non-listed numbers. (Check out the Yellow Book site to view listing categories, or grab a phonebook from your neighbor’s doorstep!)