Can my extensions have different greetings?

They sure can! To upload an extension greeting, you’ll follow the same process as you did with your main greeting, but you’ll choose a specific extension to add the greeting to.

Once you record a greeting to use in your Grasshopper account, it’ll be saved for future use on other extensions. This way, you can assign your main greeting to any extension, or record a new one that you can use on other extensions later.


Note: If you started using Grasshopper before June 2011, your account may look different. Instead, please follow these steps:

  • Log into your account as an admin
  • Click on Settings
  • Click on Extensions tab
  • Go to Manage your Voicemail Greeting
  • Click on the department/ employee extension
  • Click Add to library
  • Enter Greeting Name
  • Browse your computer for an MP3 file
  • Click Add
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