Your toll-free or local numbers will most likely be active within minutes of signing up, and you can start using your account right away.
There are a few exceptions to instant activation:
- Vanity numbers from Grasshopper can take up to 7 business days to activate.
(You can ask for a temporary number to use so that you can get your settings set up and tested, at no extra charge. Just call support once your vanity number is activated to remove the temporary number.)
- Toll-free numbers you transfer to Grasshopper from other providers can take up to 3 weeks to activate, depending on how quickly they're released to Grasshopper.
- Local numbers you transfer to Grasshopper from other providers can take up to 4 weeks to be activated.
(If you're porting in a number, you will automatically be assigned a temporary number to set up your account and when the port is successful, we'll swap out the number for the ported in one.)
Pro-tip: Before you market or advertise your Grasshopper number, make sure it’s active and working!