What should I do if my microphone and speakers aren’t working in the Grasshopper desktop app? Allison C. March 01, 2018 16:06 Updated Follow There are a few reasons this could happen. Here are some things to check: Make sure the correct microphone and speakers are selected in the desktop app. To check this, click the Settings icon at the top right of the app and go to Audio Settings. If this still doesn’t work, open your browser settings to make sure that your microphone and speakers are being detected. For Chrome users, go to chrome://settings/content/microphone?search=microphone Related articles What if I experience bad call quality? Am I using my plan minutes when I use the desktop app? Why aren't my calls forwarding? What happens during call routing hours when I'm using the desktop app? Are there any limitations to the desktop app? Why does the caller ID show "Grasshopper Audio Call" on my phone? Comments 0 comments Article is closed for comments.