What if I experience bad call quality? Allison C. November 02, 2017 18:50 Follow If you're experiencing poor call quality, check your internet connection. The desktop app uses your internet connection to make and receive phone calls. Related articles What should I do if my microphone and speakers aren’t working in the Grasshopper desktop app? Why are calls not ringing to the desktop app? Are there any limitations to the desktop app? I'm getting push notifications for other user's text messages How do I change my outgoing number with the Grasshopper iPhone app? Comments 0 comments Article is closed for comments.