How does SMS work?
Text messages are sent and received in the mobile app. When a text message comes in, you’ll get a push notification* to alert you.
*Push notifications must be enabled to get notifications for text messages.
How do I send a text message?
From the Texts section of your app, click the compose icon at the top right corner to start a text message.
How will I know when a text message comes in?
Any text sent to your Grasshopper number will show up in the Texts section of the mobile app.
To get notified when a text comes in, make sure push notifications are enabled in the app and in your phone settings.
You can enable push notifications in the app by going to Settings > Sync & Notification Settings.
What number are text messages sent from?
Texts messages will be sent from your Grasshopper number.
Can I receive my text messages via email?
No, text messages are only available in the mobile apps. They will not be emailed or appear in the online interface.
Will my texts be sent to my call forwarding number?
No, text messages are sent to your Grasshopper number and can only be accessed via the mobile apps.