HELP FILE

Yes! Transferring an existing business phone number to your Grasshopper Connect account allows you to take advantage of all the features and tools that Grasshopper Connect offers, without causing confusion for your customers. You can easily transfer most local and toll-free phone numbers free of charge.

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How it works:

  1. When we transfer or “port” your number into Grasshopper Connect, we take over ownership and billing of the phone number from your existing carrier.
  2. It takes us a little while to work through this hand off with your current phone provider, so in the meantime we set you up with a temporary phone number. This allows you to get started customizing the extensions, greetings and settings without having to wait for the transfer to finalize.
  3. Once it’s done, we allow you to choose whether to keep or get rid of that temporary number, while your transferred in phone number takes on all the same customization you set up.